Power of observation

In these pandemic times, its easy to feel disconnected from others; to log onto yet another video call, turn on some random background and zoom-out.

Instead we suggest using your power of observation to zoom-in and make connections.

First, skip the polished faux background. Go for the natural you. It encourages others to, as well. Why is going natural important? It allows people to see how you keep your office and relate to you. Sure the water mark on the wall behind you should have been touched up, but allowing people into your office enables them to also relate.  Their bedroom has water stains too (remember the ice storm of 2018?). Your art reminds them of a museum they went to, or better yet you both use the same obscure pen to take notes.

Notice body language. Its hard to make out the facial expressions of people when they are in a 1×1 square.  But you can see their body language.  Are their hands interlaced behind their head? Are they leaning back in their chairs or poised on the edge of their desk? All are insights into their state of mind.

And finally, with our power of observation we start to listen with honed ears.  We hear the bark of a dog, the whirl of the dishwater or the distant yammering of their baby. All this tells us if they are they feeling “at home” or if they are “battling their home” while on the call.

Each of these observations will help you understand your counterpart(s) on the call, and help you decide how best to present your thoughts, ideas and requests.